FAQ's

Most frequent questions and answers

Maybe – probably not!

Generally, on large courses I’m reluctant to have dogs along I’m afraid. I have dogs myself but some participants have phobias or allergies. In Lincolnshire there is often livestock and dogs certainly need to be on a lead but around sheep, cows, particularly with calves. On navigation courses, the focus is on teaching and learning and managing a dog, in my experience sometimes adds complication. On wildlife walks its also a no! However, there may be circumstances on small group walks, bespoke courses that well-behaved dogs, capable dogs are welcome. So please check before your course! Naturally assistance dogs are welcome.

This will vary from course to course but most of our days take place outside in the hills and will continue regardless of the weather. Always dress as you would for the UK hills given the weather forecast and in any case, always bring a spare warm layer and full waterproofs. Please wear walking shoes/ boots and walking socks. Routes may be wet/ slippery/ muddy at times. Often for night hikes and in poor weather hats, gloves and extra layers are important. Conversely, in the summer bring caps, sun glasses, suncream etc. Please also bring any personal medication, inhalers, antihistamines etc. An ‘ouch pouch’, a very modest First Aid Kit with pain killers, some plasters is also useful. For night hikes, day walks in winter, camping trip etc a head torch is also required. For a navigation course it is possible to borrow maps, compasses but please bring your own if you have them. You will require food, snacks, emergency rations and water. A flask or stove is great in colder weather too. Pop it all in a rucksack with a waterproof liner.

RFOA generally carry emergency kit, larger FAK and maps/ compasses.

If you have any further questions about kit – get in touch!

Probably

In lowland walks, older children are welcome. Younger children, that can manage the distances/ terrain and are motivated to get involved are welcome if accompanied by an appropriate adult.

For insurance/ licensing reasons, in remote and/or mountainous terrain under 18s must be accompanied by their parent or legal guardian and be capable of the challenge.

We understand from time to time people may change their mind/ get injured etc. We will generally try to work with you in this instance. However, we do not issue refunds within 28 days of the course. Staff will be organised, ratios set, accommodation booked, resources ordered and we may have turned down other paying participants. It may be possible for you to ‘sell’ your place or move you to another course at our discretion. 

It is unlikely we will cancel the workshop and issue a refund. Generally, walking courses will take place regardless of the weather even if it means a change of route/ challenge for safety reasons. 

Occasionally, these events get bad press and can cause disruption to the communities and increase erosion etc. Conversely, they do lots of good in terms of raising money and introducing new people to the outdoors and promoting team spirit, resilience and personal challenge. RFOA is committed to minimising our impact. We operate ethically and safely, with a LEAVE NO TRACE ethos, high staff ratios and encourage our participants to give back to the local community by using local shops, removing litter and sensitive parking. We are keen to educate and enthuse about the environment and environmental issues. In addition, we try to offset of impact by collecting litter,  make donations to local partners such Llanberis Mountain Rescue, Lincolnshire Lowland Rescue and support nature charities. We do some voluntary work each year too.

Get in touch, we can usually find a way of putting it on, by adding dates, adding a course, offering bespoke workshops/ experiences or even by outsourcing to our trusted partners.

Obviously the more you train the easier your challenge will be. We generally walk slow and steady and you don’t need to be an ultra-athlete to take part. For example, most people can climb Snowdon with some rudimentary fitness, its just a lot more enjoyable during and after if you’ve trained.

We may have some ideas, but everyone has different budgets, needs and travelling from different places. Google is your friend!

For many people with some fitness and no health issues it is a long hard walk. Some training will certainly make it easier, quicker or more enjoyable and make the recovery easier too! You should be up and down in 6-8 hours, some training walks will help. If you are unfit then some more training is definitely advised.

Terms and Conditions

Privacy and GDPR

Richard Fish Outdoor Adventures tends to communicate via email and store information electronically. It must be noted that email isn’t encrypted end to end so you may request information is sent more securely.

Richard Fish Outdoor Adventures collects essential information only. This information is handled discreetly, sensitively and to minimise risk. We will only operate within ‘vital interest’ and only share if that is essential to do so. For example, your information may be of a sensitive nature such medical information. It is important that we collect it for a course to help in the event of an accident. This would be managed sensitively, i.e. a paper copy may be carried on the hill in a locked dry bag and/or shared with another instructor but shredded immediately after the course. An electronic version may be kept for up to 6 years for insurance purposes but this will be saved password protected and never revisited unless a case emerges.

Richard Fish will not pass your information onto 3rd parties, will not send ‘spam’ or communications not directly relevant to you.

We may keep your email address if either you indicate on the booking form that this is ok or ask directly to be kept up to date. The communication will be irregular and about RFOA courses only. We will not share your contact details with third parties.

Photography

Richard Fish Outdoor Adventures takes photos on courses for social media, our website and course promotion. Some photos may be saved electronically, away from personal information or appear in the public domain. They are not used for any other purpose and handled carefully. This is a great way for people to see others learning and enjoying the adventures and I would appreciate people signing the photography box on the booking form. Occassionally, Natural Image Photography will be taking photographs and videos. These will be used to celebrate the event, promote RFOA and will be available for participants copyright free, free of charge.

What Do You Do With My Information?

RFOA collects information such as medical details, allergies, next of kin etc. This helps plan and run the event and inform ongoing risk assessment e.g. its really helpful to know if someone has asthma or diabetes etc. The instructor will handle this information sensitively and discretely but may ask for a quiet word e.g. in the outdoors we usually have about 20 jacket/ trouser/ rucksack pockets and its helpful to know which one your inhaler is in! And then really just for emergency situations. Often we will be in remote areas and the first aid given will be informed by the information you have provided. Also you next of kin may be notified and any significant details passed on to the emergency services. Any paper copies will be destroyed but we are required for insurance reasons to hold onto this information for 6 years in case there is a delayed claim.